Why did my proxy stop working?

Read the status badge: No Balance, Traffic Limit, Budget Limit, Paused or Blocked.

Checked against the product on October 16, 2026

Open My Proxies and read the proxy's status badge. Each one has its own fix.

  • No Balance. Your balance ran out. Top up on the Billing page and every proxy stopped this way starts again at once.
  • Traffic Limit. The proxy used its daily or monthly limit. See what to do.
  • Budget Limit. The proxy reached its spend limit in USD. Raise or remove the limit.
  • Paused. You paused it. Resume it from the proxy's actions menu.
  • Blocked. We stopped the proxy or the account because activity broke our Acceptable Use Policy, for example spam, fraud or attacks. If you think it is a mistake, write to support@2extract.com and we will look into it with you.

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