Why did my proxy stop working?
Read the status badge: No Balance, Traffic Limit, Budget Limit, Paused or Blocked.
Checked against the product on October 16, 2026
Open My Proxies and read the proxy's status badge. Each one has its own fix.
- No Balance. Your balance ran out. Top up on the Billing page and every proxy stopped this way starts again at once.
- Traffic Limit. The proxy used its daily or monthly limit. See what to do.
- Budget Limit. The proxy reached its spend limit in USD. Raise or remove the limit.
- Paused. You paused it. Resume it from the proxy's actions menu.
- Blocked. We stopped the proxy or the account because activity broke our Acceptable Use Policy, for example spam, fraud or attacks. If you think it is a mistake, write to support@2extract.com and we will look into it with you.
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