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My proxy is not connecting (timeout or connection refused)

Your machine cannot reach the gateway: check the host, the port and your firewall.

Checked against the product on October 16, 2026

A timeout or a refused connection means your machine does not reach our gateway at all.

1. Check the host and port

  • Host: proxy.2extract.net
  • Port: 5555

HTTP, HTTPS and SOCKS5 all use this one host and port.

2. Check your firewall

Your machine, server or cloud provider may block outgoing connections. Check your local firewall and your cloud security group, and allow outgoing TCP traffic to port 5555.

3. Test the connection

On Linux or macOS:

nc -zv proxy.2extract.net 5555

On Windows (PowerShell):

Test-NetConnection -ComputerName proxy.2extract.net -Port 5555

If the test connects, the network is fine and the problem is in your script's proxy settings. If it hangs or is refused, something between you and us blocks the port.

Still stuck? Send the test output to support@2extract.com.

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