Why can't I deposit more than $50?

Until you verify your identity, your top-ups are capped at $50 in total. When a top-up would take you past it, the dashboard asks you to verify. You can also verify earlier, at any time.

1. Open your Profile and press Start Verification in the Verification section.
2. Scan the QR code with your phone.
3. On the phone, take a photo of a government ID (passport, driving licence or national ID card) and a selfie.
4. The check runs automatically, usually in under five minutes. We email you when it is approved or declined, and once approved the cap is gone.

A specialised verification partner checks the documents; we only receive the result and do not store your ID.

Details are in the verification guide.