NewMCP server is live: create and configure proxies from your AI agentSee how it works
  • Pricing
  • Docs
Sign inGet started
Help center

Getting started

  • What is 2extract?
  • What makes 2extract different?
  • What types of proxies do you offer?
  • What countries do you have IPs in?
  • Is using 2extract legal?
  • Can I get a free trial?
  • Do you have a referral or affiliate program?

Billing and account

  • What payment methods do you accept?
  • How does Pay-As-You-Go work?
  • Does my balance expire?
  • How do I see my payment history and get invoices?
  • Can I set a budget or a limit on my spending?
  • Do you offer refunds?
  • Why can't I deposit more than $50?
  • I've reached my traffic limit. What happens now?
  • Why did my proxy stop working?

Connection and troubleshooting

  • Why do I get a 407 Proxy Authentication Required error?
  • My proxy is not connecting (timeout or connection refused)
  • My requests are blocked or I see a CAPTCHA
  • My IP's location looks wrong
  • My connection is slow
  • HTTP or SOCKS5: which protocol should I use?
  • Rotating or sticky sessions: what is the difference?
  • How do I use 2extract with Puppeteer, Scrapy or Selenium?

Reference

  • Glossary
  1. Help center
  2. Billing and account

Does my balance expire?

No. Your balance stays on your account until you use it.

Checked against the product on October 16, 2026

No. Your balance has no expiry date: it stays on your account until you spend it on traffic, however long that takes.

Related articles

  • How does Pay-As-You-Go work?
  • Do you offer refunds?

Still have a question?

Talk directly to the engineers who built the product. No chatbots, no first-level support scripts.

  • Ask on Discord
  • Email support

Residential and mobile IPs, one balance, one API.

  • LinkedIn (opens in a new tab)
  • Discord (opens in a new tab)
  • GitHub (opens in a new tab)
  • GDPR & CCPA compliantConsent-based network
  • 99.98% gateway uptimeLive status (opens in a new tab)
  • Strict AUPEnforced on every account

Product

  • Residential IPs
  • Mobile IPs
  • Locations
  • Pricing
  • Integrations
  • AI agents
  • Clean Network
  • Sign Up
  • Sign In

Use Cases

  • Data Scraping
  • Ad Verification
  • AI & LLM Data Collection
  • Market Research
  • Cyber Security
  • Competitive Monitoring
  • SEO Monitoring
  • Tourism and Travel
  • GEO & AEO
  • Anti-detect Browsers

Developers

  • Documentation (opens in a new tab)
  • Quick Start (opens in a new tab)
  • Public API (opens in a new tab)
  • MCP Server (opens in a new tab)New
  • Integration guides (opens in a new tab)
  • Product Updates (opens in a new tab)
  • Status (opens in a new tab)

Company

  • About Us
  • Blog (opens in a new tab)
  • Help Center
  • Switch to 2extract

Community

  • Discord (opens in a new tab)
  • GitHub (opens in a new tab)
  • LinkedIn (opens in a new tab)

© 2026 2extract. All rights reserved. Need help? support@2extract.com

Product names and logos are trademarks of their respective owners.

  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy